Bilingual Administrative & Support Professional
Dutch & English Bilingual · Data & Process Focused · Lisbon
I'm bilingual in Dutch and English. I work carefully with data and handle customer-facing tasks with the same attention to detail.
What my experience translates into. Each strength below comes from real work, mapped to the skill it supports.
I'm a native Dutch speaker and use English every day. I can support colleagues and customers in either language, in writing and on the phone.
As a Content Analyst, I apply detailed policy rules to each case precisely. The same discipline carries over to keeping records accurate and following processes as defined.
My audited work holds a 100% quality-assurance accuracy record. I get the output right the first time, which matters when other work depends on the data being correct.
I use Excel, Word and Outlook every day for data handling, record-keeping and correspondence. This is the routine groundwork of accurate administrative work.
Data analytics coursework plus hands-on SQL and Python taught me to think about records and how they relate. That helps me keep datasets organized and consistent, and report from them accurately.
I ran my own reselling business from 2021 to 2025. I managed sourcing, listings, customers and logistics on my own and in parallel, so I'm used to working independently and handling several things at once.
My past roles, and the skills from them that carry into administrative work.
Projects where I put the data and process skills above into practice. All data shown is synthetic.
I built a synthetic 5,000-record HR dataset and seeded it with realistic defects, then profiled it in SQL and cleaned it with a documented 12-rule Python pipeline (duplicates, date formats, controlled vocabularies, orphaned references, impossible dates). It includes a before/after view and an interactive workforce dashboard.
The tools and systems I use, plus my certifications.
I'm bilingual in Dutch and English and I work in Trust & Safety. Accuracy is the core of the job. I apply policy correctly, case by case, and hold a 100% quality record across audited cases.
These skills carry into administrative work. I handle data carefully, follow structured processes, and communicate with customers clearly by mail and phone. I also ran my own business for four years, so I'm used to working on my own.
I have a Gymnasium diploma and studied toward an LLB at Tilburg and Data Analytics at Hogeschool Rotterdam. I didn't finish either program, but the legal, administrative and data work still helps me. I'm reliable, organized, and I focus on getting the details right.
I'm open to new opportunities. Feel free to get in touch.